FAQ 2019

  • CAN I BUY MY TICKET IN ADVANCE?
    We recommend that you buy your ticket via our online shop at https://www.parisphoto.com/en/fair/shop/ to benefit from reserved access for ticket-holders.

    WHAT ARE THE PRICES?
    • The weekly rate is valid on Thursday and Friday. It is 30 €
    • The after work entry is valid from Thursday to Saturday (6pm-8pm) or Sunday (5pm-7pm). It is 25 €
    • The weekend rate is valid on Saturday and Sunday. It is 32 €
    • The student rate is valid for students with proof of scholarity (valid student ID card). It is 15 €
    Tickets are valid for one person, for one day

    ARE TICKETS EXCHANGEABLE AND REFUNDABLE?
    Tickets sold in cash and in the online shop are not exchangeable or refundable.

    ARE TICKETS VALID FOR SEVERAL DAYS?
    No, tickets are valid for one entry, one day (the day of your choice).

    IS ANY EXIT DEFINITIVE?
    Yes, if you leave the fair, you cannot reenter on the same ticket.

    IS IT MANDATORY TO PRINT MY TICKET?
    No, it is not mandatory to print your ticket for access control as long as you have saved it on your mobile phone/device.

    I HAVE NOT RECEIVED MY E-TICKET. WHAT TO DO?
    You must contact our customer service, before your visit, specifying your order and your contact details at shop@parisphoto.com

    ARE TICKETS NOMINATIVE?
    The tickets are not nominative and are valid for a single entry. The ticket number and QR code guarantee the uniqueness of passage at the control The first person to present this ticket is considered the legitimate holder and will be granted admission.

    WHAT TIME DOES THE TICKET OFFICE OPEN?
    The ticket office opens upon the opening of the fair and closes 30 minutes before fair closing. You can buy your tickets on the same day or for another day.

    IS ACCESS TO PLATFORM CONVERSATIONS AND ARTIST TALKS FREE?
    Access to the Platform and or artist talks are free and without reservation for all Paris Photo ticket-holders. Consult the program at: https://programme.parisphoto.com/en

    IS ACCESS TO FILMS DISPLAYED AT mk2 GRAND PALAIS FREE?
    Access to Film sector displayed at mk2 Grand Palais is free for Paris Photo ticket holders.
    If not, tickets are available on-line through the mk2 website You can also buy your ticket on the spot at Paris Photo, from the mk2 Grand Palais ticket office (access Cours la Reine).

    WHO IS A BENEFICIARY OF THE REDUCED RATE?
    The reduced rate of 15 € is reserved exclusively for students – 26 years old. The student card will be requested at the entrance.

    DO YOU HAVE GROUP RATES?
    We provide special rates for students (over 10 students), please contact us by email: entreprise@parisphoto.com

    WHO CAN ACCESS THE FAIR FREE OF CHARGE?
    Companions of persons with reduced mobility are offered free of charge as well as children under 12 years of age.

    IS THERE A CLOAKROOM?
    A cloakroom is located after the ticket office. The cost is 2 euros per item (subject to availability). In accordance with the Vigipirate Plan "reinforced security - alert attack" level, access to the Grand Palais is prohibited for suitcases, traveling bags and luggage larger than A3. The Securiy service of Grand Palais may be required to make any arrangements it deems necessary without prior notice. We advise you, as far as possible, to not come to the fair with bulky baggage. The deposit is required for helmets, umbrellas and backpacks.

    WHAT ARE THE HOURS OF THE FAIR?
    Paris Photo opens from Thursday 7 November to Sunday 10 November 2019 Hours are from noon to 8pm (7pm on Sunday)

    CAN I COME WITH MY BOOK PHOTO, PORTFOLIO,…?
    Your photographs will not be accepted at the fair and must be deposited in the cloakroom at the entrance.

    HOW TO BOOK A GUIDED VISIT AT PARIS PHOTO?
    You can book your free guided tour on our online shop https://shop.parisphoto.com/en/general-public-ticketing/products/guided-tours.htm Guided tours are offered by our partner Huawei. The visits are made by our specialized speakers of the agency Artstorming in French or in English.

    CAN I BOOK MY GUIDED VISIT ON SITE?
    It is possible to book guided tours on site as long as there is availability.

    ARE THERE VISITS IN ENGLISH OR OTHER FOREIGN LANGUAGES?
    Paris Photo's general public visits are either in English or French according to the groups.

    WHERE DOES THE GUIDED TOUR BEGIN?
    All public guided tours depart from the “Guided tour” meeting point, on the left as you enter through the main doors.

    WHAT ARE THE MEANS OF TRANSPORT?
    Metro: lines 1 and 13 Champs-Élysées Clemenceau Bus: lines 28, 32, 42, 72, 73, 80, 83, 93

    IS THE FAIR ACCESSIBLE FOR THOSE WITH REDUCED MOBILITY?
    Yes, there is ramp to the left of the main entrance, Winston Churchill Avenue, which will allow you to access the fair through the main entrance of the Grand Palais.

    I LOST PERSONAL EFFECTS IN PARIS PHOTO
    We invite you to visit the Paris Photo Fair office in the Grand Palais. You can also send an e-mail to: info@parisphoto.com

    PREVENTION OF RISKS RELATED TO TICKET SCALPING
    Tickets cannot be reproduced, transferred or resold, under penalty of prosecution. In accordance with the legislation (article 446-1 of the Criminal Code), the resale of tickets a crime punishable by 6 months imprisonment and a fine of 7,500 euros.

We use cookies to enable this website to function, to make it more user friendly and to offer you products and services tailored to your interests. Please note that by using this site you are agreeing to the use of cookies.For further information about cookies and how to manage them, click here.